US REFUND / EXCHANGE POLICY

Returns and exchanges of any physical product are accepted within 14 days from the date of purchase when presented with the original sales receipt at the original place of purchase. 

A full refund will be issued provided new goods are in brand-new condition with intact packaging and preowned goods are in as-purchased condition with originally included packaging and accessories. Services such as shipping, delivery, Akademie courses, etc. are non-refundable. 

The refund amount will be returned in the same form of payment used at the time of purchase. Refunds for cash purchases with a value higher than $200 will be made in the form of an electronic payment/bank transfer.